HomeService

Our Service

Pre-sales Service
1.Pre-sales Service

We have professional foreign trade salespersons to provide you with 24 hours online service. If you have any questions and need consultation, you are welcome to email us at any time to communicate and contact us.

Sales Service
2.Sales Service

Always maintain a customer-oriented attitude, we can provide you with 24-hour online services. In the process of product manufacturing and transportation, you can get the latest relevant information at any time.

After-sales Service
3.After-sales Service

We can provide quality assurance services for our company products, if you have any questions, please feel free to contact us. We will solve the problem for you as soon as possible.

FAQ

General QuestionsProduct Questions
Q: Are you a manufacturer, trading company or a third party?
A: Firstly, we are a manufacturer, and secondly, we are also an industry & trade company with relevant trading experience.
Q: Can I visit your factory?
A: By all means, we warmly welcome your arrival, before you take off from your country, please let us know. We will show you the way and arrange time to pick you up if possible.
Q: I don't know what kind of the product I need, what should I do?
A: Just take it easy, we can suggest the most suitable product to you, or we provide you our e-catalogue for your reference, you choose the suitable model, you only need to tell us the model number.
Q:Can you arrange shipment for customer?
Yes, very good experience in shipping, we work with the most reliable shipping companies in the world.
Q: Do you have a export license?
A: Yes, we do. We have trade export experience.
Q: What is your main market?
A: Our products are exported to all over the world like North America, Eastern Europe, Southeast Asia, Mid East, South Asia, Oceania, Western Europe, South America, Africa and other countries.
Q: How long is the production cycle?
A: According to the specific order quantity, please consult customer service to know about it.
Q: What about the transportation?
A: Usually we take seaway, because it's more convenient and cheaper.
Q: What's your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
Q: What is your delivery description? If I want to know where is my order products?
A: We will display your tracking number and checking link in time. You can get the latest information.
Q: What is your minimum order quantity, can you send me samples?
A: Our minimum order quantity is 1 sample. We can send you samples, so please feel free to contact us.
Q: Can the machine be customized as our need, such as put on our logo?
A: Surely our machine can be customized as your need, put on your logo is also available.
Q: Do you provide samples ? is it free or extra?
A: Yes, we could offer the sample for free charge but need pay the cost of freight.
Q: If you make poor quality goods, will you refund our fund?
A: As a matter of fact, we won't take a chance to do poor quality products. Meanwhile, we manufacture goods quality products until your satisfaction.
Submit

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Consent Preferences

Consent Preferences